International Union of Tenants (IUT) is committed to protecting your personal data and respecting your privacy in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
This Privacy Policy explains how IUT collects, uses, stores, and protects your personal information when you visit our website, subscribe to our newsletters, register for events, submit comments, or otherwise interact with us.
1. Who We Are
The International Union of Tenants (IUT) is a non-governmental, non-profit membership organization founded in 1926. We represent tenant organizations from more than 50 countries and work globally to promote the right to affordable, safe, healthy, and secure housing.
- Head Office: P.O. Box 7514, 103 92 Stockholm, Sweden
- EU Representation: Rue Général Leman 24, B-1040 Brussels, Belgium
- Email: info@iut.nu
For any questions regarding this Privacy Policy or your personal data, please contact us at info@iut.nu.
2. Personal Data We Collect
We may collect the following categories of personal data:
- Contact information: Name, email address, and (optionally) phone number or postal address when you sign up for newsletters, register for events, or contact us.
- Website interaction data: IP address, browser type, device information, and pages visited (via cookies and server logs).
- Comments and user-generated content: When you leave a comment on our website, we collect the data shown in the comment form, your IP address, and browser user agent string (for spam detection). An anonymized hash of your email address may be sent to Gravatar to display your profile picture.
- Account data: If you register as a user, we store the information provided in your user profile.
- Event and newsletter data: Information you voluntarily provide when registering for conferences, working groups, or subscribing to publications and updates.
We do not collect sensitive personal data unless it is voluntarily provided and relevant to our activities (e.g., dietary requirements for events).
3. How We Use Your Personal Data
We use your personal data for the following legitimate purposes:
- To provide you with information about our policy work, events, publications, research, and campaigns related to tenants’ rights.
- To manage subscriptions to our newsletters and send relevant updates.
- To organize and administer events, meetings, and working groups.
- To improve our website, customize your experience, and analyze how our content is used.
- To detect and prevent spam in comments and ensure the security of our website.
- To respond to your inquiries and exercise your data protection rights.
4. Legal Basis for Processing
We process your personal data based on:
- Your consent (e.g., newsletter subscriptions, cookies).
- Legitimate interests (e.g., operating our website, communicating about our mission, and improving our services).
- Legal obligations where required.
You can withdraw your consent at any time by contacting us.
5. Sharing of Personal Data
We do not sell your personal data. We may share data only in the following limited cases:
- With trusted service providers (e.g., email service providers, event platforms, or spam detection services) who act on our behalf and are bound by data processing agreements.
- With Gravatar (Automattic) for profile pictures in comments.
- When required by law or to protect our legal rights.
Embedded content from other websites (e.g., videos or images) may collect data according to their own privacy policies.
6. Cookies and Tracking
Our website uses cookies to enhance functionality and analyze traffic. You can manage your cookie preferences through your browser settings. For more details, please see our separate Cookie Policy (if available) or the cookie notice on our website.
7. Data Storage and Retention
We store your personal data only as long as necessary for the purposes described or as required by law. Comments and associated metadata may be retained indefinitely for moderation purposes. You may request deletion of your data at any time (subject to legal obligations).
8. Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure (“right to be forgotten”) of your data.
- Object to or restrict processing.
- Receive your data in a structured, commonly used format (data portability).
- Withdraw consent at any time.
To exercise these rights, please send an email to info@iut.nu. We will respond within one month.
You also have the right to lodge a complaint with your national data protection authority.
9. Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website. We encourage you to review it periodically.
Last updated: April 2026