BEUC Consumer Law Ready is now live!

From today, European SMEs and business support organisations will now have access to a comprehensive range of online resources to help comply with EU and national consumer law via the new Consumer Law Ready website

Through guides, videos, quizzes, and e-tests, businesses in all EU Member States will be able to more easily navigate through European consumer legislation. The website and online training materials are tailored for each country and available in all EU languages.

To provide SMEs with comprehensive support, the online platform focuses on five concrete topics:

·        Pre-contractual information requirements;

·        Right of withdrawal;

·        Consumer rights and guarantees in case of non-conform products;

·        Unfair commercial practices and unfair contract terms; and

·        Alternative dispute resolution and online dispute resolution.

We believe that the platform will be of use and interest to your organisation and your network, therefore we kindly ask you to share the above information with any interested stakeholders.

To facilitate dissemination, you can find attached the Consumer Law Ready “Launch pack”, which contains website banners, postcards, examples of social media posts, etc. Please feel free to use any of the available materials.

About Consumer Law Ready

Consumer Law Ready is an EU project- funded and managed by the European Commission’s Directorate-General for Justice & Consumers- which focuses on developing a consumer law education programme for SMEs by establishing a network of Consumer Law Ready-trained trainers in all EU Member States and providing guiding materials.

The programme and tools were designed and developed in the course of 2017 in partnership with business and consumer organisations.

The Consumer Law Ready project is implemented by the European Consumer Organisation (BEUC), in partnership with EUROCHAMBRES, the Association of the European Chambers of Commerce; and the European Association of Craft, Small and Medium-sized Enterprises (UEAPME).

Dowload Launch Pack here

Learn More

Personal Data Protection Policy

International Union of Tenants (IUT) will use the information you provide on this form to provide you updates on policies, events, publications and research related to our activities. This data is also used to customize your experience of our website and to improve our services.

At any time you have the right to access, correct and delete your personal information and object to the processing of your personal information. You can use these rights by sending an e-mail to the following address

International Union of Tenants (IUT) undertakes to respect and protect your personal information and personal integrity in accordance with applicable laws, industry rules and other relevant standards. We never disclose your personal information to third parties without your consent.